Returns and Exchange Policy

The following Return Policy only applies to online purchases made through www.evenapparels.com

  • 1. Returns are accepted within 7 days from the receivement of order to the customer.
  • 2. Returns must be unworn, unaltered, and unwashed with all tags attached.
  • 3. Items marked as BUCKET SALE cannot be returned.
  • 4. Free Gifts cannot be returned or exchanged.

How To Return

For Returns, kindly email us at customercare@evenapparels.com with the subject line as:

Return | Order Number

If your order number is #1234: the format of the Subject Line would be: Return | 1234

Exchange Policy

We offer Exchange Services only if the customer wants another size/colour of the ordered product.

How To Exchange

For Exchange, kindly email us at customercare@evenapparels.com with the subject line as:

Exchange | Order Number

If your order number is #1234: the format of the Subject Line would be: Exchange | 1234

Refunds

  • 1. Once the product has reached our warehouse, we will refund the money as per your preferred choice.
  • 2. For Credit card/Debit card/Net Banking payments, it may take upto 7-10 business days for the refund amount to reflect in your account (depending upon your bank).
  • 3. For COD (Cash on Delivery) Orders you will be prompted to fill in your Bank Account Details while creating the return request. You are requested to fill complete and correct details for faster processing.
    • a. Note: Even Apparels will not be responsible for any incorrect fund transfer against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.
  • 4. Refunds won’t be processed if the returned product received is used, altered, washed or stained by the customer.

Cancellation Policy

You can cancel an order within 24 to 48 hours from placing an order.

Please note that our delivery is prompt and your cancellation will be processed only if the order has not been dispatched from our warehouse. 

If you had selected Cash on Delivery at the time of placing order, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.

How To Cancel

For Cancellation, kindly email us at customercare@evenapparels.com with the subject line as:

Cancellation | Order Number

If your order number is #1234: the format of the Subject Line would be: Cancellation | 1234

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